Project Rescue Children –

Refund Policy

Project Rescue Children is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Project Rescue Children expects that all donors will exercise due care and diligence while making donations. However, Project Rescue Children is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

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Due to the nature of charity donations, refunds are given at the discretion of the board of Directors.

In the event of an incorrect amount being entered, or if the donation is made accidently or there is an extremely unusual circumstance, please contact Project Rescue Children in writing, using the contact information provided on the donation page. The request should have the details of the initial donation including the date, amount, name of the donor, the receipt number and the nature of the error. PRC management will review the request and respond within 48 hours.

If a donation is refunded, the associated tax receipt is no longer valid and should be destroyed.

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Please note: refunds of amounts donated will not automatically be made simply because you have changed your mind.

If a donation return request is successful, the return can only be made to the individual who made the donation. 

The Charity will not return the donation to any account other than one registered with the donor. If you have any questions, concerns, requests, or comments about privacy, you can contact Project Rescue Children by email.